FAQS

What are lactation foods?

Don’t worry, they don’t contain any breast milk!

Our products contain four key ingredients - oats, fenugreek, flaxseed and brewer’s yeast - better known as Galactagogues. 

Galactagogues are foods and herbs that traditionally have been used around the world to help support breast milk supply naturally.  And the best news - or not maybe - is that they're safe for everyone to eat!

The full list of ingredients can be found on each product’s page and on our packaging. 

Do you use fenugreek in your products?

Fenugreek has been used widely to help promote milk supply and we love it because of this.  Apart from our hot chocolate, all of our products contain a small amount of fenugreek, but it is very small in comparison to fenugreek supplements. We have done this purposely to avoid some of the side-effects associated with fenugreek, such as gas in babies. 

When can I start using your products?

You should not eat any of our products that contain fenugreek during pregnancy as it is considered a uterine stimulant.  Our hot chocolate is fine as it does not contain fenugreek, and has been used by mums that are still feeding through pregnancy. 

Many mums will take our cookies in their hospital bags as they are fine to eat after giving birth, but we recommend waiting until your mature milk has come in – usually 2 or 3 days – to avoid adding to any engorgement. 

Can I use these at any point during breastfeeding?

You can indeed!  We've had mamas with new-borns, mamas with triplets, mamas tandem feeding toddlers and new-borns, and mamas feeding past five years old.  If you are feeding or pumping, then you can eat Boobbix.

How many cookies/bars should I eat a day?

We suggest starting with 2 a day and increasing or decreasing as necessary is the best way to find out for you; every supply and mama is different, and you may find that 1 a day is enough for you.  After a few days you will figure out what you like, but we also say that eating them a couple of hours before pumping or feeding is ideal.

Please also remember, that no lactation products can replace established and proper breastfeeding practices. Feeding from and emptying both breasts frequently is the best way to lay down a milk supply, and if you have genuine concerns about your supply, baby’s weight gain or anything to do with breastfeeding then please consult a GP, lactation consultant or breastfeeding counsellor who will be able to help you.

How long before I see results?

Every mama and supply is different, and although mums that have started by eating 2 cookies a day have reported seeing and feeling a difference and increase in pumping yield within a few days, for some it may be less time and some more. 

Please also remember, that no lactation products can replace established and proper breastfeeding practices. Feeding from and emptying both breasts frequently is the best way to lay down a milk supply, and if you have genuine concerns about your supply, baby’s weight gain or anything to do with breastfeeding then please consult a GP, lactation consultant or breastfeeding counsellor who will be able to help you.

Will they definitely work for me?

We have been lucky enough to have had positive feedback from thousands of mums used Boobbix products for various reasons – growth spurts, looking to build a supply for the freezer or donating, babies in NICU, relactation, increasing pumping output or cluster feeding. However, with so little research into galactagogues, and every mama having such different circumstances, we cannot and will not make any promises. Sorry!

Are any of your products dairy/gluten/egg/soy free?

Sadly at this moment in time we do not offer any of the above in cookie form, although we are always working on recipes so that we can have alternatives for as many allergies and dietary requirements as possible in the near future. Please follow on Instagram to find out first.

Our hot chocolate is dairy and nut free and can be made with water or any dairy-free alternative to milk.

Are any of your products vegan?

Our hot chocolate drink is vegan.

What is the best before date on your products?

Our cookies are sold in resealable pouches which have a shelf-life unopened of one month. Once opened we recommend eating them within 10 days. 

Our hot chocolate comes in a resealable pouch and has an shelf life of around a year.

How should they be stored?

All our products should be stored in an ambient place and out of direct sunlight.  Once opened, the cookie pouches should be resealed for freshness and we recommend eating within 10 days.

Our cookies can be stored in the freezer for up to 5 months and easily defrosted in the microwave in 30 seconds.

All of our cookies are delicious slightly warmed.  

Can I use more than one product at a time?

Of course but please start slowly to avoid any chance of possible engorgement. 

Do you have any discount codes?

Follow us on Instagram and Facebook where we regularly share offers and sales.

Do you offer samples?

Unfortunately, we don’t, but if you are unsure on what to order we always recommend starting with our best-seller the Chocolate Chip Cookies.

How long does shipping take normally?

Delivery Information: We are running and sending out orders daily. The order cut off is usually 3pm for same day dispatch.

Royal Mail are collecting from us every week day, and aiming to deliver within the guidelines (2 to 3 business days). If you are experiencing longer delays then please Contact Us and we will attempt to assist you as quickly as possible.

Please be aware that the standard service is not trackable, and until delivered the tracking number given with the order confirmation will not give any information about the parcel's whereabouts. 

The delivery address that you enter during checkout is the exact address that we will ship to, so please ensure that it is the correct one as we are not responsible for return postage costs.

24 Hour Service: We want to inform you that we will no longer be using Royal Mail’s 24 hour service due to recent price increases. Our priority is to keep costs manageable for you, and we believe this change will help us do that. Thank you for your understanding and continued support.

International Delivery: we do not offer an International delivery service.

How can I contact you?

You can email us at info@boobbix.co.uk, or feel free to send us a message on the Contact Us page.

Do you offer wholesale?

We are always looking for new markets and opportunities; if you are interested then please fill in the form on the Wholesalers page.

Can I return my order?

As our products are perishable food items we do not accepts returns or exchanges and all sales are final. However, if your order is wrong or damaged please Contact Us and we will organise a refund or replacement. 

Problem with your order?

We are very sorry about this! We do try our best to get it right every time and protect our products to ensure that they remain as intact as possible during shipping, but on the odd occasion things go wrong. Please Contact Us and we will rectify the problem as quickly as possible.